TXU Energy is assisting customers that may incur economic hardship related to the coronavirus by waiving late fees, extending payment due dates, and reducing down payments and deferring balances over five equal installments. If a customer is unable to pay their bill and to take advantage of this assistance, TXU Energy customers should call 1-800-242-9113. See press release for more details.
TXU Energy covid19 response_March 2020 FINAL