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Bill Payment Assistance Providers

With the summer months upon us we wanted to let Texas House, Senate and Congressional members know about the Comprehensive Energy Assistance Program (CEAP).  CEAP provides much needed utility bill payment assistance (electric, natural gas or propane) for low income (150% of federal poverty guidelines) households or families affected by COVID-19. This program is administered [...]

TXU Energy Pledges $500,000 to Aid Hurricane Impacted Customers and Communities

On August 30, 2017, TXU Energy announced that it has taken steps to help customers impacted by Hurricane Harvey. During this time of extreme need, TXU Energy is assisting affected customers by: Waiving late fees. Extending payment due dates with no down payment required. Reducing down payments and deferring the balances over five equal installments. […]