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TXU Energy Aid and Beat The Heat Programs Help Keep Texans Cool

The extreme heat experienced this summer impacted the health and well-being of the most vulnerable Texans. TXU Energy remained committed to supporting our neighbors during these hot summer months through its TXU Energy Aid bill payment assistance program and the company’s 24th annual Beat the Heat program. See the attached infographics for more information. BTH [...]

TXU Energy Supports Customers Impacted by Severe Storms

TXU Energy and Vistra today affirmed their efforts to help customers impacted by recent storms in Texas. Individual customers impacted by the storm are able to get assistance in the form of extend payment due dates, reduced down payments and deferred balance payments. Additionally, bill-payment assistance is available through TXU Energy Aid. “Sunday’s tornadoes were […]

TXU Energy Provides Support for Furloughed Federal Workers

IRVING, Texas, Jan. 18, 2019 /PRNewswire/ -- TXU Energy, the energy retail subsidiary of Vistra Energy (NYSE: VST), today announced a series of energy assistance programs intended to assist customers who have been adversely impacted by the extended federal government shutdown. The announcement is intended to expand awareness of these efforts, respond to customer inquiries, [...]

TXU Energy Pledges $500,000 to Aid Hurricane Impacted Customers and Communities

On August 30, 2017, TXU Energy announced that it has taken steps to help customers impacted by Hurricane Harvey. During this time of extreme need, TXU Energy is assisting affected customers by: Waiving late fees. Extending payment due dates with no down payment required. Reducing down payments and deferring the balances over five equal installments. […]


Vistra Energy (NYSE: VST), the parent company for TXU Energy and Luminant, today reported first quarter 2017 net income of $78 million and cash provided by operating activities of $141 million.  Adjusted EBITDA for the first quarter 2017 was $276 million and adjusted free cash flow was $(48) million.Vistra Energy reports Q1’17 results. Full earnings […]

TXU Energy is a hot property

On Tuesday, Mitch Schnurman, the Dallas Morning News’ Business columnist, wrote a complimentary piece about TXU Energy. The column highlighted its significant brand attributes, relentless focus on the customer, growth and sharply decreased level of PUC complaints. TXU Energy President Scott Hudson called it “overall recognition of the people of TXU Energy and all the […]