On March 26, TXU Energy announced it is committing $450,000 to support Texans facing unprecedented challenges from the coronavirus pandemic. More details on this commitment is available in the news release below.
TXU Energy Supports Customers Impacted by Severe Storms
TXU Energy and Vistra today affirmed their efforts to help customers impacted by recent storms in Texas. Individual customers impacted by the storm are able to get assistance in the form of extend payment due dates, reduced down payments and deferred balance payments. Additionally, bill-payment assistance is available through TXU Energy Aid. “Sunday’s tornadoes were […]
TXU Energy Pledges Aid for North Texas
To help North Texans impacted following recent severe storms, TXU Energy announced today a series of steps it has taken to support customers. TXU Energy will work with customers impacted by the storm to: waive late fees, extend payment due dates, and reduce the down payment and defer the balances over five equal installments. To […]
TXU Energy Provides Support for Furloughed Federal Workers
IRVING, Texas, Jan. 18, 2019 /PRNewswire/ -- TXU Energy, the energy retail subsidiary of Vistra Energy (NYSE: VST), today announced a series of energy assistance programs intended to assist customers who have been adversely impacted by the extended federal government shutdown. The announcement is intended to expand awareness of these efforts, respond to customer inquiries, [...]